Our SLA covers telephonic & remote support from a call centre staffed with qualified engineers & technicians ready to answer whatever technical queries you may have. Also, we offer monthly site visits to ensure that your systems is always on the ball.
Regardless of where you are, in the event of a network breakdown or any other problems, our rapid & secure response is rated as one of the fastest in the industry & we draft an extensive disaster recovery plan for all our SLA clients.
The best type of maintenance will always be preventive maintenance &, here at Jasper Computers, that is precisely the maintenance methods used by our technicians. We maintain your systems in order for them to work continuously.
All of our SLA services is fixed at a never-changing monthly fee, meaning that regardless of the services we render, you will never pay more than the agreed monthly fee with no hidden costs & no back taxes.
So, this only goes to show you that, at Jasper Computers, you & your business take centre stage. We excel at superior customer relations. We have to. How else will we maintain our reputation for efficiency & expediency?